Website maintenance, hosting, and troubleshooting.
I'm Edward Monk. I work independently with established businesses in the Charlottesville area on the technical side of their websites: the parts that need to keep working after the site is built.
Most of the businesses I talk to already have a website they are reasonably happy with. What they do not have is someone to call when the contact form stops sending, the host has an outage, or a page has quietly gotten slow. That is the gap I fill.
What that covers
- Keeping it runningSoftware and plugin updates, security patches, certificate renewals, and backups that get tested rather than assumed. Uptime monitoring so a problem reaches me before it reaches your customers.
- Bots and spamCloudflare bot protection, firewall rules, and challenge widgets on your forms. Most small business sites take a steady trickle of junk submissions and scraper traffic, and both are fixable without making life harder for real visitors.
- Email that actually arrivesSPF, DKIM, and DMARC records set up properly, so quotes and confirmations land in the inbox instead of the spam folder. This is the one that surprises people, and it is usually an afternoon of work.
- SpeedFinding out why a page is slow and fixing it, measured before and after rather than asserted.
- AccessibilityContrast, structure, and keyboard navigation problems that make a site harder to use than it needs to be.
- Hosting and domainsMoving a site to better hosting, untangling DNS, or just being the person who deals with the hosting company so you do not have to.
- When something breaksForms that stop arriving, pages that error, broken links, a site that goes down on a Saturday.
How I work
I am one person, not an agency, and I am not looking to rebuild sites that are working. If you already have a designer or a developer, I am happy to work alongside them rather than replace them.
Small jobs are fine. So is an occasional look at things with no ongoing commitment.
If I emailed you about your site
Then I ran an automated check on it first, and whatever I mentioned came out of that check rather than a guess.
The tool is DPRM, which I built and maintain. It drives a real browser through a handful of pages and measures load performance, layout stability, accessibility violations, and broken links.
Load times vary between runs, sometimes a lot, so I measure every page at least three times and only quote a number when the runs agree. If they do not agree, I describe what I saw without a figure. If a site tests clean, I say that too. I would rather introduce myself honestly than invent a problem.
Ask and I will send you the full results for your site, including the pages that came back fine.
Get in touch.
Email or call, whichever is easier. I am local, so an in-person conversation is also an option.